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  • Happy November! Holiday Return Policy

Happy November! Holiday Return Policy

Happy November! Holiday Return Policy
Happy November! 

It's officially the holiday season and we are looking forward to welcomig locals and visitors to Tiburon throughot November and December.  We have lots of great giftable items available in store and look forward ot helping you find the perfect gift.  If you have any questions, please email us at Thank you and happy shopping!. Lisa Lori

Holiday Return Policy

Items purchased at The Perfect Provenance that are sold between November 15, 2023 and December 24, 2023, may be returned through January 8, 2024 for a store credit or exchange. Items returned within 7 days of purchase are entitled to a full refund. 

Please note that all other terms and conditions provided in The Perfect Provenance Returns and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2023 are subject to the Standard Return Policy.  All holiday, sale items and food related items are final sale and non refundable.

Standard Return Policy

There are a few important things to keep in mind when returning a purchase from online or in store. 

  • You have 7 calendar days to return an item from the date you received it for a full refund.
  • Customers are responsible for all return shipping charges and original shipping costs are non-refundable.
  • All oversea shipments are subject to specific country customs, duties, and taxes which The Perfect Provenance is not responsible for.
  • We hope your items arrive safely but if for any reason there is damage, please send us photos of the damage so we can submit a claim and replace or refund your purchase. 

There are some items, however, that are ineligible for return, including:

  • All sale items 
  • Food/ Perishables
  • Holiday Merchandise
  • Beauty Products.
  • Merchandise that is damaged once it leaves our store.
  • All purchase must return in the condition in which it left our store to be eligible for a refund. 

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