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Contact Us

Waiting on an order? Loving your new purchase? 

Get in touch with any questions or feedback (but hey, be nice out there, we're not actually totally perfect). 

We will gladly respond promptly within one business day.  For more information on our return policies, sales and more, please scroll down.

 Thank you for shopping with us.  To join our Perfect Team, you can also use the below form.  

Get In Touch

Please fill out the quick form and we will be in touch as soon as possible.  Have a perfect day.

Visit Us 

47 Arch Street

Greenwich, CT 06830 


30 Main Street

Tiburon, CA 94920


Phone: (203) 900-1133 Greenwich 

or (415)797-6054 Tiburon

9:00AM - 5:00PM EST or 10 AM - 5 P.M. PST



Greenwich Store Hours: 

Monday - Saturday: 9 a.m. - 5:00 p.m.
Sunday: 10:00 a.m. - 3:00 p.m.

Tiburon Store Hours:
Monday - Thursday 11:00 a.m. - 5:00 p.m.
Friday & Saturday: 10 a.m - 5:30 p.m.
Sunday: 11:00 a.m. - 3 p.m.
Cafe 47
Monday - Saturday: 9 a.m. - 2;30 p.m
Sunday: 10:00 a.m. - 2:30 p.m

Returns & Exchanges 

We hope you enjoy your purchase, but if you are dissatisfied for any reason we are happy to accept returns. For both in-store and online returns, you are responsible for returning the merchandise in the original condition, with tags, along with your receipt/packing slip. We will, issue a full refund if you have your original receipt and it is within 14 since purchase date. If you do not have a receipt you will be able to receive store credit. We do not accept Food/ Perishables, sale items, holiday merchandise, or beauty products for return or exchange.  .


If you are a member of our Curator's Club, we offer a 5% discount year round in our store. The Curator's Club discount cannot be used in conjunction with any other sale discount or promotional offer. 

Gift Cards 

Gift cards must be presented at the time of service. The Perfect Provenance is not responsible for lost, stolen, damaged cards or unauthorized use. This gift card is nontransferable and cannot be redeemed for cash. 


Customers are responsible for all return shipping charges and original shipping costs are non-refundable. Returns are accepted only within 14 days of the customer receiving the product  or if postmarked within 14 days for online orders. All sale items are final sale and not subject for return/ refund. Please contact us at with any questions or exchanges. All oversea shipments are subject to specific country customs, duties, and taxes which The Perfect Provenance is not responsible for. We hope your items arrive safely but if for any reason there is damage please send us photos of the damage so we can submit a claim and replace or refund your purchase.

Job Opportunities 

Are you motivated, friendly and experienced? Then we want to meet you! We are now offering a variety of great job opportunities for our cafe and retail departments. Part time and full time positions available. Communications, culinary arts, English, marketing, arts/design or fashion majors preferred. Computer skills, outgoing personality and organizational skills essential. No phone calls please.Please email resume 

 Vendors, Corporate Partners, Special Events 

There are numerous opportunities for new vendors and corporate marketing partnerships for our upcoming exhibitions. Please contact us at We love special events and we would love to make your upcoming event extra special. We can host private dinner or cocktail parties, and more. Please contact us for more information. 

Have a perfect day!

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